Have you recently upgraded to Windows 10 only to see the activation error, “We can’t activate Windows on this device as we can’t connect to your organization’s server”? Worry not, here’s a step by step guide to resolve the problem.
We can’t activate Windows on this device as we can’t connect to your organization’s server
Windows Activation errors are among the most common errors that users face when they upgrade to Windows 10. The problem arises from Windows Activation server which either fails to validate or recognize the license tied to the digital account.
This particular error appears in computers activated through KMS (Key Management Server) licensing. The process is used in organizations to activate multiple computers. Such machines do not get a permanent activation; instead, they have to be connected with the organization at least once in 7 months or 180 days.
The above method makes sure that users who use their personal computer at office don’t have an activated Windows Key after they leave the organization. You could also get this error in case you used an organization key, but later the PC was upgraded or downgraded to a version which doesn’t support that copy of Windows.
The Pro and Enterprise versions of Windows 10, which are deployed in bulk at organizations, are more prone to this activation error. Here’s the exact error message you receive:
We can’t activate Windows on this device as we can’t connect to your organization’s activation server. Make sure that you’re connected to your organization’s network and try again. If you continue having problems with activation, contact your organization’s support person. Error code 0x8007007B.
How to Fix Windows 10 Activation Error
1. First, you need to check if this PC actually belonged to an organization. This can be done by running the device in an elevated command prompt:
If the Product Key Channel says GVLK, it’s an indication that your system has been activated via mass licensing. In that case, you need to connect to the network and activate your system.
2. If you no longer work at the organization, then it’s time to buy another copy of Windows and change the license key. Make sure the key is appropriate for your existing version of Windows because otherwise, you will have to format your PC.
3. Try activating Windows 10 by Phone.
4. If you suspect the error is caused by a hardware change, you can always use the Activation Troubleshooter to see if it can fix the issue for you. You can find the Troubleshoot link at the end of your Windows Activation page.
Many a time, people activate Windows using keys that work for a while but after a few days, the OS starts showing errors. So it is advised that you try the command mentioned above to make sure the key you purchase wasn’t from an organization.
We hope our Windows Activation Error guide helps you fix the problem. If you have any questions, please ask in the comments section below!